Privacy Policy — Cosmo Nails
Last updated 2026-11-07
This page explains what Cosmo Nails keeps about you when you book, check in or text with the salon, and what it is used for. The salon's booking and texting run on hey avi.
What we keep
Your name, mobile number and, if you give it, your email.
Your appointments: services, times, technician, notes you send us and photos you add to a booking.
Texts between you and the salon, and your texting choice (when you joined, from which page, and when you reply STOP).
What it is used for
To book, confirm, remind and change your appointments, and to recognize you when you come back.
To answer your questions about your appointments.
Nothing else. We do not use your details for advertising.
Text messages
Cosmo Nails sends text messages (SMS) about your own appointments: confirmations, reminders, changes (for example when your technician is out or your time moves), and replies to your questions about your appointments. No marketing or promotional texts.
You get about 2–4 messages per appointment. Message and data rates may apply.
You join by ticking the texting box when you book online or at the salon's check-in tablet, or by signing up at https://app.heyavi.ai/cosmo-nails/texts. Booking with your mobile number is not a condition of buying anything.
Reply STOP to opt out at any time. You then get one last text confirming you are unsubscribed, and nothing more. Reply START to subscribe again.
Reply HELP for help, or call (401) 464-4447.
Mobile phone numbers and texting opt-in information are never sold or shared with third parties or affiliates for marketing or promotional purposes.
Texts are sent for Cosmo Nails by hey avi (heyavi.ai).
Who sees it
The salon's staff, to serve you.
hey avi, which runs the booking and texting for the salon, and the companies it needs to send texts and store data. They may not use your details for anything else.
Nobody else, unless the law requires it.
Your choices
Reply STOP to any text to stop texts. Call (401) 464-4447 to see, correct or delete what we keep about you.